cyber monday

greetings de-stress divas and devos!

it's been a whirlwind day at de-stress providing stress-free shopping experiences, as humanely possible. as i rest my head tonight, i will give delight to the fact that in our heart of hearts we hope we did accomplish just that.

A customer wrote me today regarding product damage that occured during shipping. We did our best to rectify the situation and here is what she said.

"Your approach to customer service is wonderful. Thank you again for your superb customer service -- you have gained a new repeat customer with your willingness to go the extra mile in resolving my problem."

bravo bravo to my customer. it takes time to give feedback, especially when it's a pleasant one so i thank you for being who you are.

well, we have officially kicked off the holidays with cyber monday, the monday after thanksgiving. somebody out there thought that name sounded good so it seemed to have stuck. I love facts and Wikipedia so I looked the term up. Here's what it says about Cyber Monday. According to BizRate Research 2006 eHoliday Mood Study, "77% of online retailers said their sales increased substantially last year on this Monday". And that is great news for us online retailers and great news for you the savvy online shopper.

Take a couple of deep breaths, say ahhh, stay in your pj's, put on your warm fuzzy slippers, turn on the holiday music, make your hot cocoa, light your soy candle, turn on your computer and start clicking away! Ahhh, stress free.

Our Cyber Specials

Share your thoughts, your inspirations and comments to me at maria@destressessentials.com.